Overview
ExtremeCloud IQ's feature allows you to easily provide Wi-Fi network access to your visitors. It securely provisions network access with context-aware policies you can control and configure.
How does this integration work?
When a visitor signs in, Envoy sends the visitor’s information to ExtremeCloud IQ, which then provisions temporary Wi-Fi access credentials to your network. The visitor will then receive an email or SMS (depending on your preferred configuration) with a temporary username and password for Wi-Fi access.
For this integration to work, you must collect visitor email addresses or phone numbers at sign-in. Learn more about configuring your Envoy sign-in fields.
You must also be an admin on your ExtremeCloud IQ account to complete this installation.
Enabling the Envoy + ExtremeCloud IQ integration
Step 0.5: Verify Operator Access Controls
To install this integration, you'll need to authenticate the connection using an admin account. This account needs the role of NetSecOps (or higher) to access the correct information from ExtremeCloud.
Log in to your ExtremeCloud IQ Admin account.
In the Administration & Settings pane, go to Access Management.
Under User accounts, you should now see a list of existing admin accounts. To modify one, select the Edit option beside the desired account. Or to create a new one, click the Add (+) button.
This action brings up the Edit User modal, which allows you to configure details like e-mail, roles (e.g., Operator, Administrator), and app access. The account used with Envoy must have NetSecOps permission or higher.
Once done, be sure to click Save to apply your changes.
If you have a developer account with ExtremeCloud IQ, more instructions are available in this guide.
Step 1: Enable the integration in Envoy
Under W-Fi, find ExtremeCloud IQ and click Install.
Click Authorize.
Enter your Username and Password into the fields, then click Next Step.
Step 2: Configure Visitors
Select them from the User group drop-down menus to assign visitors Wi-Fi credentials. The user groups are configured in ExtremeCloud IQ.
Under Preferred delivery method, choose if you’d like to send the Wi-Fi credentials via email, SMS, or both. Note that if you choose email, you must have the email address field as one of your sign-in fields. And if you choose SMS, you’ll need the phone number field as one of your sign-in fields. Configure sign-in fields if needed.
Check the box next to Send Wi-Fi credentials to host if you want a copy of the guest credentials sent to their assigned host.
(Optional) Enter a Purpose of Visit to be saved in the ExtremeCloud IQ access logs for auditing purposes.
Click Complete setup. Once the Envoy + ExtremeCloud IQ integration is activated, it will automatically begin provisioning Wi-Fi credentials for visitors. You can see the integration's status and any failures on your installed integrations page under ExtremeCloud IQ.
We suggest you test a sign-in with yourself as the visitor to verify that you received the credentials.