Aerohive’s HiveManager feature is a way for you to easily provide Wi-Fi network access to your visitors. It securely provisions network access with context-aware policies that you can control and configure.
How does this integration work?
When a visitor signs in, Envoy sends the visitor’s information to Aerohive, which then provisions temporary Wi-Fi access credentials to your network. The visitor will then receive an email or SMS (depending on your preferred configuration) with a temporary username and password for Wi-Fi access.
Note: for this integration to work, you must collect either visitor email addresses or phone numbers at sign-in. Learn more about how to configure your Envoy sign-in fields.
Enabling the Envoy + Aerohive integration
Note: You’ll need to be an admin on your Aerohive account to complete this integration. Either become an admin or ask your admin for help before completing these steps:
Step 1: Obtain your Aerohive API Access Token by logging into your Aerohive account.
- Click the Settings icon at the top of the screen.
- On the left side of the screen, click on API Token Management.
- Click the + icon on the following screen to add an application.
- Create an “Envoy” application, and enter the client ID 970fc9c3.
- Copy the generated API token. Leave this browser tab open.
*Note: if you have a developer account with Aerohive, more instructions are available in this guide.
Step 2: Enable the integration in Envoy
- Go to Integrations > All integrations.
- Under W-Fi, find Aerohive and click “Install.”
- Paste the API token you copied in the API access token field.
- Go back to Aerohive, and find your VHM ID under Account Details > About. Copy your VHM ID.
- In Envoy, paste your VHM ID in the VHM ID field.
- Go back to Aerohive, and find your regional data center URL. This is the URL that your browser displays when you’re logged in to Aerohive. Copy this URL.
- In Envoy, paste the URL in the regional data center URLfield.
- Click “Next Step.”
- Make selections under the user group and policy drop-downs to assign visitors Wi-Fi credentials. The user groups and policies are configured in Aerohive.
- Under preferred delivery method, choose if you’d like to send the Wi-Fi credentials via email or SMS. Note that if you choose email, you’ll need to have the email address field as one of your sign-in fields. And if you choose SMS, you’ll need to have the phone number field as one of your sign-in fields. Configure sign-in fields if needed.
- (Optional) Enter a Purpose of Visit to be saved in the Aerohive access logs for auditing purposes.
- Click “Complete setup.” Once the Envoy + Aerohive integration is activated, it will automatically begin provisioning Wi-Fi credentials for visitors. You can see the status of the integration and any failures that have occurred on your enabled integrations page under Aerohive.
- We suggest you test a sign in with yourself as the visitor to verify that you received the credentials.