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Where is customer data stored?

See below to learn where we store our data.

Updated over a week ago

All customer data and metadata is stored in AWS (Amazon Web Services) in the following locations:

  • US-East-1 DC data center in Virginia

  • US-West-1 data center in California

  • US-West 2 data center in Oregon

Important Notes:

  • Envoy never stores customer data on local devices or any other internal network.

  • Envoy does not store data locally, with the exception of Offline mode.

  • When the iPad is in offline mode, we use NSKeyedArchiver to encode the visitor's information and then save the data by using NSUserDefaults.

  • We store the employee list, in a similar fashion. The names are cached and stored encrypted. Once the iPad reconnects to the Internet all the data is removed from the device and then stored in AWS.

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