Overview
Requirements:
An active SCIM directory integration (Okta, Microsoft Entra, Delinea fka Centrify, Onelogin)
SCIM Employee Groups are automatically populated to Emergency Notifications when groups are assigned to Envoy within the SCIM provider and/or when syncing the department, division, or organization profile attributes to the Envoy Employee Directory.
How to use SCIM groups with Envoy Response
Employee groups allow you to create custom audiences in your Emergency Notification Messages and Templates. When your messages include employee groups defined by your IDP, you can rely on quick, accurate communication with those who need it.
Note: SCIM groups and profile attributes are not Envoy location specific. If a SCIM group is selected as a recipient, the notification will be sent to everyone in the selected group, not just to the employees in the Envoy location where the emergency notification is created.
Add a group to an Emergency Notification Message
In the Envoy Dashboard, navigate to Response > + New incident
Fill out the message, or use an existing template
Under the Recipients section, click the Employees dropdown.
Select the default groups that you wish to receive the message.
Click the Send Now button
Add a group to custom templates
Create a new template from the Envoy Dashboard by navigating to Response > Templates
Click Create new template.
After filling out your template, click the Employees dropdow Under the Default recipients section
Choose the default Groups / Departments to receive this message.
Unsure how to add groups in your iDP?
Here are some articles from common providers on group management:
Okta: Manage Groups
Entra: How to manage groups
OneLogin: Groups, Roles, and Mappings, Oh My!