My account | Envoy Help Center

My account

Everything you need to know about your Envoy account

17 articles in this collection
Written by Megan and Caitlin

The basics 🌱

About the Home page

Everything you need to know about your homepage.

Written by Megan
Updated over a week ago

Envoy account structure

Learn the basics about how accounts, locations and delivery areas work together.

Written by Megan
Updated over a week ago

Password settings

If you forgot your password or need to change it at any time, please follow these instructions.

Written by Megan
Updated over a week ago

Profile basics

Learn about your contact details & personal notification preferences

Written by Megan
Updated over a week ago

How to report a bug

Learn how to report a bug from within the Envoy application(s).

Written by Caitlin
Updated this week

Envoy Deliveries 📦

About delivery areas

Learn about the delivery area, the place where deliveries are stored and picked up.

Written by Megan
Updated over a week ago

Managing delivery areas

Learn how to view, add and deactivate delivery areas.

Written by Megan
Updated over a week ago

Envoy Visitors 🙋‍♀️

Activity log

Learn how to stay up to date on the changes made to your account: see which settings changed, who changed them and when.

Written by Megan
Updated over a week ago

About locations

Learn about locations, which are the backbone of your Envoy account.

Written by Megan
Updated over a week ago

Global overview

Learn how to get a quick overview of all your locations, visitors, devices and more.

Written by Megan
Updated over a week ago

Location Overview

Learn more about how to get a collective view of your visitors across all the locations you manage.

Written by Megan
Updated over a week ago

Managing locations

Learn how to view, add and deactivate locations.

Written by Megan
Updated over a week ago

Billing 💳

About Visitors billing

Envoy Visitors is a software as a service product - our plans offer different feature sets at different price points.

Written by Megan
Updated over a week ago

About Deliveries billing

Envoy Deliveries is a software as a service product. To record deliveries, you’ll need to pay for a subscription.

Written by Megan
Updated over a week ago

About Rooms billing

Envoy Rooms is a software as a service product - our plans offer different feature sets at different price points.

Written by Megan
Updated over a week ago

Download W-9

Written by Megan
Updated over a week ago

Managing billing

Learn how to access billing details and update them for your account.

Written by Megan
Updated over a week ago