My account

Everything you need to know about your Envoy account

12 articles in this collection
Written by Megan and Caitlin

The basics 🌱

How do I start my trial?

With our Workplace Platform you learn how you can start a trial for one or all of our products using the home page.

Written by Caitlin
Updated over a week ago

About the Home page

Everything you need to know about your homepage.

Written by Megan
Updated over a week ago

Envoy account structure

Learn the basics about how accounts, locations and delivery areas work together.

Written by Megan
Updated over a week ago

Password settings

If you forgot your password or need to change it at any time, please follow these instructions.

Written by Megan
Updated over a week ago

Profile basics

Learn about your contact details & personal notification preferences

Written by Megan
Updated over a week ago

How to report a bug

Learn how to report a bug from within the Envoy application(s).

Written by Caitlin
Updated over a week ago

Billing 💳

Managing billing

Learn how to access billing details and update them for your account.

Written by Megan
Updated over a week ago

About Visitors billing

Envoy Visitors is a software as a service product - our plans offer different feature sets at different price points.

Written by Megan
Updated over a week ago

About Deliveries billing

Envoy Deliveries is a software as a service product. To record deliveries, you’ll need to pay for a subscription.

Written by Megan
Updated over a week ago

About Rooms billing

Envoy Rooms is a software as a service product - our plans offer different feature sets at different price points.

Written by Megan
Updated over a week ago

About Desks billing

Envoy Desks is a software as a service product. To assign desks to your employees, you’ll need to purchase Desks licenses.

Written by Caitlin
Updated over a week ago

Download W-9

Download our latest W-9 tax form

Written by Megan
Updated over a week ago