My account
Everything you need to know about your Envoy account
14 articles in this collection
Written by Megan
Written by Megan
The basics 🌱
Envoy account structure
Learn the basics about how accounts, locations and delivery areas work together.
Written by Megan
Updated this week
Updated this week
Password settings
If you forgot your password or need to change it at any time, please follow these instructions.
Written by Megan
Updated over a week ago
Updated over a week ago
Profile basics
Learn about your contact details & personal notification preferences
Written by Megan
Updated this week
Updated this week
Envoy Deliveries 📦
About delivery areas
Learn about the delivery area, the place where deliveries are stored and picked up.
Written by Megan
Updated this week
Updated this week
Managing delivery areas
Learn how to view, add and deactivate delivery areas.
Written by Megan
Updated this week
Updated this week
Envoy Visitors 🙋♀️
Activity log
Learn how to stay up to date on the changes made to your account: see which settings changed, who changed them and when.
Written by Megan
Updated this week
Updated this week
About locations
Learn about locations, which are the backbone of your Envoy account.
Written by Megan
Updated this week
Updated this week
Managing locations
Learn how to view, add and deactivate locations.
Written by Megan
Updated this week
Updated this week
Global overview
Learn how to get a quick overview of all your locations, visitors, devices and more.
Written by Megan
Updated this week
Updated this week
Location Overview
Learn more about how to get a collective view of your visitors across all the locations you manage.
Written by Megan
Updated this week
Updated this week
Billing 💳
Managing billing
Learn how to access billing details and update them for your account.
Written by Megan
Updated this week
Updated this week
About Deliveries billing
Envoy Deliveries is a software as a service product. To record deliveries, you’ll need to pay for a subscription.
Written by Megan
Updated this week
Updated this week
About Visitors billing
Envoy Visitors is a software as a service product - our plans offer different feature sets at different price points.
Written by Megan
Updated this week
Updated this week
Download W-9
Written by Megan
Updated over a week ago
Updated over a week ago