My account

Everything you need to know about your Envoy account

11 articles in this collection
Written by Megan and Caitlin

The basics 🌱

How do I start my trial?

With our Workplace Platform you learn how you can start a trial for one or all of our products using the home page.

Written by Caitlin
Updated yesterday

About the Home page

Everything you need to know about your homepage.

Written by Megan
Updated over a week ago

Envoy account structure

Learn the basics about how accounts, locations and delivery areas work together.

Written by Megan
Updated over a week ago

Password settings

If you forgot your password or need to change it at any time, please follow these instructions.

Written by Megan
Updated over a week ago

Profile basics

Learn about your contact details & personal notification preferences

Written by Megan
Updated over a week ago

How to report a bug

Learn how to report a bug from within the Envoy application(s).

Written by Caitlin
Updated over a week ago

Billing 💳

Managing billing

Learn how to access billing details and update them for your account.

Written by Megan
Updated over a week ago

About Visitors billing

Envoy Visitors is a software as a service product - our plans offer different feature sets at different price points.

Written by Megan
Updated over a week ago

About Deliveries billing

Envoy Deliveries is a software as a service product. To record deliveries, you’ll need to pay for a subscription.

Written by Megan
Updated over a week ago

About Rooms billing

Envoy Rooms is a software as a service product - our plans offer different feature sets at different price points.

Written by Megan
Updated over a week ago

Download W-9

Written by Megan
Updated over a week ago