In order for automatic sign-in to work, your device must have location services turned on. If your device is not getting the prompt to change these settings, this article will show you how to enable general location settings on your devices as well as the location settings for Envoy.
Enable location services on your iOS device
Navigate to your phones settings and search for Location Services (typically under Privacy)
Toggle Location Services on (if it is not already enabled)
Enable location access for Envoy:
Navigate to the Settings
Scroll down and select the Envoy App
Set Location to 'Always'
To turn on location access on an Android device:
Tap on your device's Settings app.
Tap Google Location Reporting.
Tap Location Reporting.
Toggle the switch to On.
To enable location access for Envoy:
On your phone's home screen, find the app icon
Touch and hold the app icon.
Tap App info .
Select 'Allow all the time'