iOS Devices

Android Devices

In order for automatic sign-in to work, your device must have location services turned on. If your device is not getting the prompt to change these settings, this article will show you how to enable general location settings on your devices as well as the location settings for Envoy.

iOS Devices:

Enable location services on your iOS device

  1. Navigate to your phones settings and search for Location Services (typically under Privacy)

  2. Toggle Location Services on (if it is not already enabled)

Enable location access for Envoy:

  1. Navigate to the Settings

  2. Scroll down and select the Envoy App

  3. Set Location to 'Always'

Android Devices

To turn on location access on an Android device:

  1. Tap on your device's Settings app.

  2. Tap Location.

  3. Tap Google Location Reporting.

  4. Tap Location Reporting.

  5. Toggle the switch to On.

To enable location access for Envoy:

  1. On your phone's home screen, find the app icon

  2. Touch and hold the app icon.

  3. Tap App info .

  4. Tap Permissions.

  5. Tap Location.

  6. Select 'Allow all the time'

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