⭐️Tip: These instructions are edited on a global basis. All changes made will be reflected across all locations.

  • About custom denial messages
  • How to enable a custom denial message
  • How to customize the custom denial message

About custom denial messages

When your employees go to register to come into the office, you can customize the message they receive when they trigger a denial message during registration.

How to enable a custom denial message:

  1. Navigate to your Protect settings page here in the dashboard.
  2. Navigate to the "Custom denial message" settings section - click edit:
  3. Enter the text you'd like to show when employees are denied and hit save.

How to customize the custom denial message

We offer the ability to Bold, Italicize, insert links, add bullet points, and numbered lists.

Bold and Italicize text

You can bold and italicize text either with the common keystrokes or using the buttons at the top of the text modal.

custom denial message formatting envoy

Insert links

To insert a link, type the text you want to be a link, click the link icon and paste the URL. You will need to hit enter to insert the link.

Bullet points and numbered lists

You can insert bullet points or numbered lists by clicking on the corresponding icon.

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