Skype for Business integrates seamlessly with Office 365 and can be hosted in the cloud or on-premise.

How does this integration work?

Envoy will send employees a Skype for Business IM when their visitors arrive.

Enabling the Envoy + Skype for Business integration

Note: You’ll need to be an admin on your Skype for Business account to complete this integration. Either become an admin or ask your admin for help before completing these steps:

  1. Go to Integrations > All integrations

  2. Under Host notifications, find Skype for Business. Click “Install.”

  3. Configure your external access policy to allow  access to your organization. Choose the option that’s right for you.

    1. Office 365 Skype for Business Online

    2. Skype for Business Server

  4. Click “Complete setup.”

  5. Once you’ve installed the integration, host notifications will begin sending. 

Note: Skype UCWA API does not support sending a DM to offline users.

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