How exporting visitor data works

Exporting visitor data can be helpful for record-keeping, audits or compliance purposes.

In just a few clicks, you can download a CSV or Excel file of your desired visitor data. The file will include sign-in and sign-out time for each entry, all information provided in the sign-in fields; plus (if applicable), private notes and links to download the visitor photo and signed Legal Document.

Export visitor data per location

Full history

  1. Go to Visitors > Settings > Account.
  2. Under Advanced settings, locate Export full visitor history, and click “Export.” 

By day

  1. Go to Visitors > Visitor log.
  2. Use the calendar to navigate to the desired date.
  3. Click “Export.” 

By date range

Available on Envoy Premium & Enterprise Plans

  1. Go to your analytics dashboard.
  2. Locate the Filters dropdown at the top.
  3. You then have flexibility to input your preferred date range.
  4. Click “Run.”
  5. Click the gear icon and then select “Download as PDF” or “Download as CSVs”, depending on your preference.

Note: Custom sign-in flow fields will not be included in the export.

Export global visitor history

Available on Envoy Standard, Premium & Enterprise Plans

Full history

If you have multiple Visitors locations, you can export your full visitor history for all locations with one click.

  1. Click the dropdown beside your location name, and choose Global overview. 
  1. Select Visitor log from the sidebar.
  2. Use the location filter to select All locations and the date filter to select All time.
  3. Click “Export.” 
  1. Select your preferred file format: CSV or Excel file.
  2. A CSV file will export as one sheet. Location name will appear in a column.
  3. An Excel file will export with each location’s data on a separate sheet in the file.
  4. Click “Export.”

By date range or search criteria

If you are a Global Admin with multiple Visitors locations, you can export a filtered visitor history.

  1. Click the dropdown beside your location name, and choose Global overview. 
  1. Select Visitor log from the side bar.
  2. Use the filters to select your desired search criteria, date range and locations.
  3. Click “Export.” 
  1. Select your preferred file format: CSV or Excel file.
  2. A CSV file will export as one sheet. Location name will appear in a column.
  3. An Excel file will export with each location’s data on a separate sheet in the file.
  4. Click “Export.”
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