To learn more about Envoy Mobile, please read our About Envoy Mobile App article; to learn more about setting up your Envoy Mobile account, please read our Setting up your Envoy Mobile account article.

Sign-in with Envoy Mobile

You can use Envoy Mobile to simplify sign-in when you visit any company that uses Envoy at their front desk. Here's how:

  1. Approach the Visitors iPad.
  2. Press “Tap to sign in”, and select your photo or initials when they appear. Your name will appear automatically.
  3. When you hit the Next button the rest of your information will automatically populate into the corresponding fields.
  4. Depending on the company’s Envoy settings, you may still be required to sign an NDA or take a photo.

Additional functionality if your company uses Envoy

View visitors

  1. Open Envoy Mobile.
  2. Tap the Visitors tab
  3. You'll see a list of all your visitors which can be filtered to show you all visitors, expected visitors, signed in visitors, or signed out visitors.
    • If you're an admin this can also be filtered to show just your visitors.

Sign out visitors

Anyone with the Envoy Mobile app can sign out their own visitors. Envoy administrators can sign use Envoy Mobile to sign out any visitors at their location(s).

Envoy Mobile for iPhone

  1. Open Envoy Mobile on your phone.
  2. Go to the Visitors tab at the bottom and the Visitors tab at the top
  3. Locate the visitor you’d like to sign out, and tap on their entry.
  4. Scroll down to the bottom and tap Sign out.

Envoy Mobile for Android

  1. Open Envoy Mobile on your phone.
  2. Go to the Visitors tab at the bottom and the Visitors tab at the top.
  3. Locate the visitor you’d like to sign out, and tap on their entry.
  4. Tap the overflow icon.
  5. Tap “Sign out.”

Create invites

Create a new invite

  1. Open Envoy Mobile.
  2. Tap the "+" button
  3. Tap “Add a visitor,” and fill out the invite form.
  4. You can choose to fill out the form manually or add from contacts.
  5. Toggle the 'Send invite email' (optional).

Re-invite a past visitor

  1. Click on Visitors
  2. Find the Visitor you want to invite again. 
  3. Click on their name, scroll to the bottom and tap Invite again.

View your directory

  1. Open Envoy Mobile.
  2. Tap the "Directory" tab, under the 'More to explore' section
  3. Tap on any employee to see their contact details.

Note: If you do not want your employees to be able to view your company directory please contact us.

View and share stamps

You can post a message on social media about your recent visit.

  1. Open Envoy Mobile.
  2. Tap your Profile Photo on the bottom right corner .
  3. You'll see a snapshot of your stamps, hit 'View all' to view every stamp you've collected.
  4. Tap an individual stamp to see your sign-in details.
  5. Tap “Share stamp” and choose the social media channel of your choice.

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