Viewing delivery areas
Delivery areas are associated with specific Envoy locations, so youâll view them per location. To see all the delivery areas at a specific location, go to Deliveries > Settings > Delivery areas.
To view delivery areas at a different location, youâll first need to switch locations. To do so, follow these steps:
Log in to your dashboard.
Click on your company name in the top left.
Click on the location youâd like to view.
Adding a delivery area
Available for Global Admins only
Determine which location needs a new delivery area.
Click on your company name in the top left.
Click on the location youâd like to view.
Click âAdd delivery area.âÂ
Name your delivery area.
Review billing. Envoy Deliveries subscriptions are paid per delivery area but all on your current billing cycle. When you add a new delivery area, youâll pay a prorated portion of the month or year to cover the time until your next renewal date.
Click âAdd delivery area.â
If your company pays for Envoy with an invoice instead of a credit card, youâll need to contact us to add delivery areas.
Deactivating a delivery area
Youâll purchase a subscription for each delivery area. These subscriptions act like âseats.â Subscriptions are not associated with a specific delivery area, but rather, they dictate how many delivery areas can be active at one time.
Deactivating a delivery area can come in handy if you need to âopen up a seatâ for a new delivery area without paying. While a delivery area is inactive, you cannot record new deliveries. However, reminder notifications will continue to send and recipients can continue to mark their deliveries as picked up. You will also have access to the delivery log to view previously recorded deliveries.
How to deactivate a delivery area
Select the delivery area you wish to deactivate.
Under locate Deactivate delivery area and toggle it to the âonâ position
Deleting or removing a delivery area
If you need to delete a delivery area, please contact us.